Tuesday, 28 April 2015

Ready for a Change? Size Doesn't Matter!


I love reading articles that summarise the habits of successful people or common traits of great leaders. Why? Because they remind us that being successful isn't about having magical powers or super-human abilities. For the most part, the commonalities are things we recognise and can relate to.

Who we are

How we think; how we behave; what we're passionate about; how we view ourselves and others. These are all things we own completely. Yes, we can be influenced by others or by circumstances but we are not controlled by them.
A small change in your mindset can make a HUGE difference to how you see yourself, others and the opportunities around you.

What we do

Perhaps surprisingly, the top characteristics of successful people rarely include "securing the big deals" or "spotting the gap in the market". More often it's about simpler actions such as learning, planning, sharing, looking after yourself (mind and body), treating people with respect. These are not rocket science and we can all improve on them if we choose to.
Making a small change in just one of these areas can shift how you feel and have a positive impact on those around you.

Make a small change to make a big difference

Sounds easy so why do we make it so hard? First we have to decide we are worth it (yes, just like the advert). Even a small change requires both thought and action.
What is the difference you want to make? Are you willing to give something a try to make it happen? If the answer to the second question is "No" then what would it take to turn the answer to a yes?
Start small and see what happens, you may be pleasantly surprised!
If you'd like to know more about how to make a small (or big) change at work or at home, do get in touch.
If you're not sure about coaching, what it is or how it works, I am running some workshops with my trusted colleague and friend, Sarah Leach, as an introduction to coaching.  Working with small groups (up to 6 people), across two half days, we take you through the theory and reality of coaching so you are better placed to make the change you want to make. 
We have dates in May and June.  Email me for more information.

Tuesday, 17 March 2015

Career Crossroads? Even a Prince has to make tough decisions!

I imagine that the last thing Prince Harry needs right now is more advice. Today, he announced that he had taken the “really tough decision” to leave the army after 10 years and, although he has some volunteer work lined up for a while, there is plenty of speculation about his next role. And, I suspect, plenty of people offering up opinions about what he could/should/must do.
It’s true that Harry’s circumstances probably differ from ours. (I suspect that financial security is not something he loses sleep over.) However, when he describes being “at a crossroads”, I’m sure many of us can empathise.
The “crossroads” metaphor however makes it sound quite simple; option 1 (turn left), option 2 (turn right) or option 3 (straight ahead). The reality is much more complex and, having made one big decision to leave his current employer, he now faces a series of questions, choices and decisions that could feel quite overwhelming for anyone, even a prince.
So, just in case you don’t have a host of trusted advisors queuing up to help you, here are some tips if you’re at a career crossroads right now:

1. Own your choices

This is your career and your life. Understand what is most important to you (your values) and what you want to create in your life, both personally and professionally.
Allow yourself to imagine what you would do if you knew you couldn't fail. This is not about being selfish, it is about getting really clear. From here, you can consider the impact on others.

2. Listen to your trusted advisors

We often find step 1 difficult because we pre-empt what others will think, say or do about the options we are considering.
Ask for advice, share your concerns and listen to their responses. It can help to choose people who are impacted (e.g. family) as well as those who aren’t (colleagues or friends) to get a range of views.
Remember, choose your advisors wisely. Just because someone has an opinion, does not necessarily mean that is it wanted or useful. Speak to people you care about and who care about you.

3. Imagine the worst (and the best!)

As important as it is to focus on positive outcomes, it is quite normal to ask yourself “what if” when facing a big decision. “What if I don’t like the company/job/people?” “What if my family doesn’t want to move?” “What if change my mind?”
These are all useful questions but we often stop at the questioning stage, because the answers are too difficult or scary. This can stop us making any decision at all.
Allow yourself to imagine the worst case scenario and take it to a logical conclusion. Consider what you’d be willing to change/sacrifice to mitigate those risks. You always have a choice.

4. Take action

Standing at a crossroads soon becomes pretty boring. It doesn’t matter whether you take a small step or a giant leap, as long as you make your choice and take action; even if that action is to stay where you are.
Interestingly, no matter how enormous the decision seems today, from this side, it rarely feels as big from the other side.

5. Return to 1.

Let's be honest, you've probably already faced a few big decisions already and there will be more to come. The good news is that it does get easier with practice. Try these steps for other choices you are faced with and see what difference it makes!
Stephanie Smith works with intelligent individuals on personal impact, choice and change. Find out more and book a sample session at: www.stephaniesmithcoaching.co.uk
Not sure about coaching? Try a small group workshop to learn about key coaching tools and techniques and experience the power of coaching in a safe, confidential and fun environment. Book Here

Monday, 9 February 2015

4 Tips to Get Unstuck

It's not a big leap to go from being "in a rut" to feeling stuck.  

Feeling "stuck" is not pleasant.  It's uncomfortable, smothering, claustrophobic even.  Sometimes we confuse being "stuck" with feeling secure.  Phrases like "better the devil you know" spring to mind.

We can even chastise ourselves for feeling stuck.  Perhaps you find yourself saying "I have a job/family/house so what's the problem? I should be happy"? 

Notice the "should"?  That's a red flag word. 

Feeling stuck is a sign that we are ready for a change.  Change is often associated with risk.  And risk is often associated with fear.  Fear of the unknown, fear of loss, fear of upsetting someone. The reason we feel stuck is because we have something exciting and compelling drawing us forward and then our reservations and fears holding us back.  This situation is often described as "like having one foot on the accelerator and the other on the brake."

So, if you want to get unstuck, here are four steps to get you moving again.

1. Acknowledge you DO have choices.

Thinking about, writing down or speaking about choices does NOT mean you are making that choice.  We too often shut down the possibilities available to us because we fear that thinking about them will cause trouble:
  • We catastrophise: I don't dare think about working away from home because I my children will suffer, fail at school and start taking drugs.
  • We molly coddle:  I don't dare think about having a business that I love which pays me a great salary because I might fail.
  • We presume: I don't dare think about going for that promotion because my boss/colleagues/partner will think I’m punching above my weight.
These are all excuses. Allow yourself to imagine, to think, to create. Sometimes the most enlightening ideas come from a seemingly "impossible" choice.


2. Recognise HOW you make choices.


Typically we either Think, Feel or Know when we make choices.
  • Thinkers lead with logic, practicality and facts.
  • Feelers will often ask others opinions, be led by emotions, will create stories or images about the potential outcomes.
  • Knowers will decide fairly quickly and independently, without always being able to explain why they've made that choice.
Naturally, we don't use just one of these approaches.  In fact, it is really powerful to harness all three.  To recognise how you make choices, think back to the best decision you've ever made.  What brought you to that decision?

Having trouble making a decision? Perhaps you're ignoring what your lead factor is telling you?  For instance, we often turn to our Think factor if our instinct (Know) is saying something scary!

3. Make POWERFUL choices

Our values are a core part of who we are and what makes us happy.  When faced with a choice, your values will make the answers much clearer and simpler.  Your choice will either be true to one or more of your values or will ignore them/go against them.

If you're not sure of your values, answer this 
"Success in my life means......." 
and then for each part of your response follow up with 
"Which means that...." 
until you get to the source of what is most important to you.

NB this will not be money or time.  Dig past that to get to the real stuff.

4. Choice = change

Change is inevitable.  Even if you stay as still as you can, everything around you is changing all the time.  And you can't control it all, no matter how hard you try.  Every choice comes with a risk.  The "what if...." factor.  And that's OK.  Don't be afraid of the "What if".  Just as in point 1. thinking about it doesn't make it happen.  Work it through.  Think about what you would do "if" your choice didn't work out the way you wanted it to.  What could you do now to mitigate it or minimise the impact?

And if, after all that, you don't change anything, that's OK too.  Choosing NOT to do something is still a choice and by making that choice, you have started a change in and around you.

My favourite saying when I'm deliberating choices is "Feel the Fear and Do It Anyway" from Susan Jeffers book of the same name.  I've never read the book. For me, the title is enough to jolt me out of my procrastination.



Wednesday, 28 January 2015

Why being YOU at work is your most powerful tool


Sometimes people look at me a bit funny when I talk about “daring to be more you” at work. I understand why. I realise how strange it can sounds when you’ve not given it much conscious thought.

Responses vary from “Of course I’m being me – who else would I be?” to “Here we go, another fluffy coach nut-job!”
I get it. Several years ago, I would have offered the same response. I was in a large, successful organisation. I was regularly promoted. I was performing well but, I realised, I was not outstanding. I wanted to be outstanding. I looked at the senior leaders around the business and realised that they were quite different people to me. It seemed logical, therefore, that to succeed in this company, I needed to be more like the senior leaders.

The problem was, the more I tried to be like them, the less I felt like me. Not only was it hard work to adopt behaviours and characteristics that were at odds with my personality but I began losing touch with the bits of me that had brought me success in the first place.

I know I’m not alone. I have worked with many people who are adamant they have to be a different person at work compared to the real person they are at home. This is more than just adapting your approach depending on your audience. It’s that feeling that you have to mould yourself to “fit” a particular formula of personality style, character trait and patter, over and above your natural qualities, skills and experience in order to be successful. One friend described getting in to the work mind-set each day as “putting on my armour”.

And, just like wearing a suit of armour, it’s exhausting!

Being YOU is the most powerful tool you have. And yes, as with all powerful tools, it can take a bit of practise to use it most effectively but, imagine the impact you can have when you do!

I have two examples of people who understand the power and success of being fully yourself. Firstly, from LinkedIn, a compelling post about being yourself at a job interview.

Secondly, I’d like to introduce you to Adrian Lomas. I met Adrian at the end of a busy week spent travelling between his offices in Cheshire and Soho. He was relaxed and engaging. He spoke openly about his realisation many years ago that, if he couldn’t find an organisation that allowed him to be fully himself, he’d have to create one. So he did. Blueleaf, is a highly successful digital design agency, with an impressive list of high-profile clients. Blueleaf and the way it operates is an expression of Adrian himself and is based on what’s most important to him, his values. This means he can give his best every day just by being himself. Of course there are the normal ups and downs of business life (as the LinkedIn article also illustrates) but being fully himself means that he has the energy and enthusiasm to tackle them all.

He and his business partner have since identified the company’s core values. These are not just words on a poster somewhere. Every employee is recruited and managed according to these values. It’s not always straightforward but he knows the difference it makes when people “get” each other and understand what the company is really about. Now combine that with an environment where people can be fully, unapologetically themselves (“bloody nice people” according to the website) and there’s nothing fluffy about the results.

Try these 5 questions to help you dare to be more yourself at work

  • On a scale of 1-10, how much am I being myself at work (1 = not at all, 10 = fully)
  • What are the bits of myself I do bring to work?
  • What are the bits I am holding back?
  • How would I describe the true me in three words?
  • What would be different if I was being fully myself?

And if you’re still not sure about how to get started being more YOU at work, please get in touch. It's easier then you think.

Tuesday, 23 December 2014

Mike the Boilerman's lessons in loving your work

I had the pleasure of meeting "Mike the Boilerman" a few weeks ago.  Mike, as the name suggests, fixes boilers.  There is, however, one key point that set Mike apart from the fleet of other similar engineers:

He loves his work.

I love my work too but when I initially meet my clients, they can struggle with the concept of "having a fulfilling career" (by which I mean loving your work more often than not enjoying it).  It's all very well in principle, it seems, but turning it in to reality can feel a bit far fetched.   


So what is his secret?


Know what you're good at

Mike was clear from an early age that he had an interest in and talent for fixing things.  He decided that, rather than fix lots of different things, he would specialise.  His quality of work meant that he quickly gained a reputation for being the "go to" person for boiler repairs.


So what?

What is your specialism?  What are you the "go to" person for?  This can be a practical skill or knowledge set but can also be expertise in bringing people together, high quality work or pragmatism.
What you know what you're good at - and are not shy about acknowledging this strength, others will see it more clearly too.


Set expectations

There is no "under promise and over deliver".  He's not out to make a quick buck.  He is clear about how he works and how he charges from the outset.  He doesn't do boiler installations or bathrooms.  He does boiler repairs.  That is all.

He found that, by setting expectations early, people could make more informed decisions and that made for a better working environment for both parties.


So what?

What are you prepared to say yes and no to?  How well do you set expectations; either personally or for your teams?

Make it easy

We are so good at making things way more complicated than they need to be.  In my experience, is it usually because we are concerned about what others may think, say or do as a result.

Mike realised that issuing invoices and chasing payment was taking up way too much of his time.  
His solution was to take payment either in advance or on site.  Would people resist?  Some did but, as he said, those that are resistant are usually the ones who would require chasing under the old process so they are no loss.


So what?

What if it really was that easy? What are you telling yourself about the consequences and what facts do you have that this is the case?


What next?

Mike and I are not the only ones who love our work.  I am meeting more and more individuals now who have found a fulfilling role which they enjoy.  Whether in a large organisation, a start up or your own business, there is something out there that will light your fire.  
Get in touch if you'd like to see how I can help you find work you love.
And if you still don't believe it exists, just ask Mike.


Thursday, 20 November 2014

6 Things 12 Year Olds do Way Better Than Us!

I have an admission. I wasn’t looking forward to my 12 year old son’s school concert. As excited as he was, I was imagining a 60 minute ear-assault followed by polite clapping and a headache.

But as each group, pair and soloist took to the stage, I was struck by the fact that these pre-teens had more spirit, courage and resilience than the vast majority of their 40-something year old audience.

This is not a stage school. The students volunteered to perform solos or in small groups rather than being selected. Some of them looked shy and uncomfortable under the spot lights. Some made mistakes by forgetting words or missing a note. But they performed, they bowed, they sat down, they beamed.

How many times have you held yourself back? What have you opted out of or avoided because you were afraid of what might happen or of what people might say? What is your equivalent of singing on stage in front of 250 people?

So what is it that makes a 12 year old try what a 42 year old wouldn’t?

Characteristics of a 12 year old (and what we could learn from them)

  • They think “yeah, why not? I can do that!” (self-belief)
  • They are willing to give it a go even if they haven’t done it before (balanced approach to risk)
  • They imagine that it will be amazing (positive mindset)
  • They have fun (motivation and their purpose!)
  • They do it with friends (positive environment)
  • They keep it simple (clarity about what’s important)

What would be possible if you adopted some of these characteristics? The next time an opportunity comes up which you’d previously have shied away from, try thinking like a 12 year old and see what happens.

If you want to find out more about increasing your clarity, motivation and self-belief, drop me an email steph@stephaniesmithcoaching.co.uk

Stephanie Smith is a coach specialising in the world of work. She works with individuals and teams on personal impact, choice and change. Find out more at: www.stephaniesmithcoaching.co.uk

Thursday, 6 November 2014

Would you want to work with you?

I love the spring. I like the skies getting lighter and the sight of the first crocus or daffodil. To me, spring represents hope and optimism.
By contrast, I find winter a bit of a struggle. Days spent with the lights on, cold wind chilling your bones and TV schedules that numb the mind. Thinking about it makes me feel sluggish.
But winter also brings crisp, bright days. Thinking about a bracing walk, followed by a great lunch feels energising and creative.

So what?

The way we think has a huge impact on how we feel and, in turn, those feelings affect how we behave. When you think about work, which words come up? If your thoughts include themes of dissatisfaction, disappointment or boredom, it probably feels quite unpleasant. Those feelings will affect how you come across at work and will impact those around you.

Would you want to work with you?

Do you identify with any of the following?
  • When changes are proposed, your first thought is “Here we go again!”
  • Your network (people at work with whom you regularly keep in touch) is getting smaller rather than bigger
  • You find yourself talking more often about why things can’t happen rather than what can happen.
What impact does this have on you and the people you work with?

So what? (Again)

When you are highly experienced, particularly in an area of technical competence (for example finance, IT, engineering, telecoms etc.), it can be tempting to ignore or play-down the impact you have on others because you are "being honest", have "seen it before" or are certain others "don't know what they're talking about".
If this is true for you, consider who you have enjoyed working with. What was it about them that made the work enjoyable? What did you contribute during that time? What were you like as a colleague?
What are you like as a colleague now?

Make a choice

Work can be a bit like the weather. We complain about it but we can’t necessarily change it. We can, however, change how we feel about it. Use these tips to notice how you think, feel and behave at work. Then you can make a choice about what kind of colleague you want to be!
  1. Notice your themes
    When you talk at work are your words and comments generally positive or negative? Be honest. “I don’t think it will work” is negative. “I need more information to figure out how we can make it work” is more positive.
  2. Write down the good stuff
    Remembering or anticipating what you DO like about work (e.g. utilising your specialist skills, being with people you like/respect) helps move your focus on to more positive aspects. Writing them down strengthens the impact.
  3. Be the person you’d most like to work with
    Think about you at your best. Do one thing every day that embodies those characteristics.
  4. Plan your next move
    However you feel about your job now, exploring “what next?” gives you options. Having options helps balance out the odd difficult day and is the first step towards taking ownership of your future.
If this sounds familiar and you'd like to discuss how I can help you enjoy your work and take charge of your career, I'd love to hear from you.